kill a catalog, save a tree
The holidays are still 2+ months away, and we’re already drowning in catalogs. It’s clutter that we don’t need, and it’s bad for the environment.
I went to the Direct Marketing Association website and asked to be taken off their lists. (They charge you $1 for the privilege, which ticks me off.) That helps with the random catalogs from companies I’ve never heard of, but doesn’t stop catalogs that you’ve bought from in the past. The problem is that I do like ordering from companies like LL Bean and Oriental Trading Company, but I do so from their website, and I don’t need (or want) to get a monthly catalog from them. So I’ve been calling one or two companies a day and asking them to take me off their lists.
In general, the process has been pretty painless. But Lilian Vernon was sufficiently annoying that it makes me far less likely to order from them in the future. You call, and get an electronic voice that asks you what you want to do. Then it asks you to read it your customer number off the catalog. Then it asks you to confirm that your address is… (whatever they have in the system.) Only then does it connect you to a live operator… who proceeds to ask for your customer number again, and for you to repeat your address to her.
No related posts.